Customer Reviews - The Rug Beater Customer Reviews - The Rug Beater

Customer Reviews

At The Rug Beater, we believe that our professionals provide the best service in Lancaster County and the surrounding area. But you don’t have to take our word for it.

See what your friends and neighbors are already saying about us…

Michael Lichty Avatar
Michael Lichty
3/25/2020 - Google
Great service continues from this company that we have used for about 18 years. Fair pricing plans too. Sam did a great job, cleaning our rooms today! We recommend The Rug Beater to everyone who asks who we use. Keep up the good work Sam!!
Wendy Yeckley Avatar
Wendy Yeckley
10/11/2018 - Google
We have been using Rug Beaters since we moved to the area over 10 years ago.
We have always been extremely pleased with the service we receive.
Everyone I've dealt with has been extremely nice.
Scheduling service is always easy and the staff genuinely cares about making the customer happy.
Years ago, we used one or the nationwide chain companies for carpet cleaning.
We ended up with wet carpets that stained quickly after "cleaning".
Rug Beaters process leaves us with much drier carpets that stay clean for a long time.
We wouldn't think of using anyone else.
The best thing I can say in this review is that we have recommended Rug Beaters to several friends and they have been thrilled with the service too.
Wendy Y.
Natale Benigno Avatar
Natale Benigno
1/10/2019 - Google
10 year old white rugs look like new!! Rug Beaters were easy to schedule, competitive pricing and do an amazing job. Had them clean our family room furniture also, and again turned out like new. We will definitely use them again.
Michelle Gibbs Avatar
Michelle Gibbs
8/18/2022 - Google
The Rug Beater team has been amazing to work with from beginning to end! They were friendly, professional, courteous and accommodating. They did a great job on the area rugs dropped off and even returned them to me on the day that service was being done in the home. Phil had knowledge of our organization and had even been a part of our board years ago and was able to share some history about his time at House of His Creation. I will definitely be utilizing their services in the future and tell all my friends about them! Thank you Rug Beaters Team!!!
jo scoville Avatar
jo scoville
3/24/2022 - Google
Stacey was my initial contact with The Rug Beater. She made it easy to determine what service I needed and to get it scheduled for just several days later. Chip and Elliott were my techs, and they were awesome -- courteous, considerate, knowledgeable...the works! I had 2 chairs and an ottoman cleaned, and I'm very happy with the results. I highly recommend The Rug Beater!
Tracy Schultz Avatar
Tracy Schultz
12/06/2019 - Google
I found Rug Beaters using a search for cleaning of area rugs. They did a great job on those so I figured I would have them do my stairs, hall and bedrooms. Stacey in the office is always friendly and helpful.Phil was on-time and very knowledgeable about a couple of concerns I had. he was able to remove a stain that other carpet cleaners had attempted to remove multiple times! The carpet also seemed to be significantly less damp than when I have had it cleaned before which was great.Phil also left booties and a goodie bag which was certainly appreciated. I would highly recommend Rug Beater for both area and wall-to-wall carpet cleaning.
DeAnn Searcy Avatar
DeAnn Searcy
1/07/2019 - Google
I have been having Rug Beaters clean my rugs for years. Excellent company. Professional. Easy to work with. The technicians teach me how to clean spots and rug problems. I highly recommend Rug Beaters in Brownstown.
Grace Kauffman Avatar
Grace Kauffman
2/01/2019 - Google
There are still companies whose mission is to treat others with honor & respect, work with excellence, and integrity. The Rug Beater is one of these companies! I'm a Lancaster County gal raised on the words, "You want a thing done right, do it yourself!" After Chip, our technician , left I knew he had also cleaned those words right out of my upbringing.!
Kent Holmes Avatar
Kent Holmes
3/29/2022 - Google
I would like to commend The Rug Beater. Absolutely wonderful business with which to work. From scheduling to completed work, the staff and technicians were totally professional. They came on four separate occasions, and each time the work was completed in a very satisfying way. (I would like to add that they also polished our wood floors, as well.)

I especially want to give a "shout-out" to Chip who was our primary technician on each occasion. Professional, personable, knowledgeable, and willing to go the extra-mile. A real gem!

The Rug Beater is a locally owned company and they stand-by their work. I would recommend them without reservation! You get a job well-done!
Wendy Stauffer Avatar
Wendy Stauffer
8/14/2019 - Google
As a Realtor in the area I love recommending local businesses to my clients - my client had an appointment with National Carpet carpet cleaner, I recommended they call Rug Beaters, they were blown away by the quick response and appointment. They were absolutely thrilled with the carpet cleaning results, Rug Beaters made their 15 year old carpets look like new!! It was the first thing they showed me when I listed their home!!! I trust recommending Rug Beaters to all my clients & friends, for quality cleaning services!
Wendy Stauffer Avatar
Wendy Stauffer
8/14/2019 - Google
As a Realtor in the area I love recommending local businesses to my clients - my client had an appointment with National Carpet carpet cleaner, I recommended they call Rug Beaters, they were blown away by the quick response and appointment. They were absolutely thrilled with the carpet cleaning results, Rug Beaters made their 15 year old carpets look like new!! It was the first thing they showed me when I listed their home!!! I trust recommending Rug Beaters to all my clients & friends, for quality cleaning services!
Christopher Shelly Avatar
Christopher Shelly
3/13/2020 - Google
I highly recommend 'The Rug Beater' for carpet cleaning. We have 3 kids and a cat, and our carpets badly needed to be cleaned. The technician arrived on time, did a wonderful job, and our carpets look new again! I'm very impressed! Thank you so much.
John Felegi Avatar
John Felegi
1/21/2020 - Google
Chip arrived on time and the results are amazing! All spots are removed and all rooms and stairs have new-looking carpets. We have used Rug Beater for many years and we are never disappointed. Chip's attention to detail and professional workmanship is very appreciated.
Daniel Gibson Avatar
Daniel Gibson
3/12/2020 - Google
We are very happy with the beautiful job Sam and his assistant did on our carpets. They were very prompt and very professional. We think the pricing was very reasonable and very competitive. We feel our carpets look better than new! We plan to have this service performed annually to keep our carpets clean and healthy and rich looking. We also had the Scotch Guard treatment applied to help the removal of any accidental spills or stains. Thank you Sam for a job very well done.
Doug Wilson Avatar
Doug Wilson
1/11/2020 - Google
So very pleased with the outcome of our Rug Beater encounter. Sam arrived in a timely manner, assessed the area, and got down to work. The results were amazing, as we had multiple pet 'indiscretions' that were old and new. The end result is the carpet looks all but new and has been refreshed and revigorated. I would highly recommend this business.

“The Rug Beater has been cleaning my carpets for since 2002.. They are the best ! They are professional, friendly and totally trustworthy. I always leave the house when they are at work. One time a spot reappeared after they were finished and gone and they returned promptly to retreat it. After our house fire they were able to remove the smoke smell. I whole heartedly recommend them to anyone and everyone.”

– J. Esbenshade

“The service, professionalism and prompt assistance by the Rug Beaters staff is very much appreciated. The gentleman that came into my home did an excellent job in a very kind, friendly and professional manner. My carpets look beautiful and I am extremely pleased by the job that they do in a very trustworthy and professional way.”

– S. Lied

“Rug Beaters was very professional and their customer service was top notch! I was impressed with their customer service as they helped me choose the best service to meet my needs. I was happy with the results and the quality of the cleaning job. I would highly recommend Rug Beaters!”

– B. Culbert

“We have been long term customers of The Rug Beater Cleaning Enterprises because of their great customer service and expertise of carpet cleaning. This level of service is seen in the office staff as well as the carpet cleaning technicians! Rugbeaters does all this and at a great price!”

– M. Lutz

“Matt came right on time despite bad weather. He got right to work, explained the process and answered my questions in a friendly manner. The carpets look great and the spots came out. Thank you!”

– B. Webster

“Very professional and efficient. Very pleased with the result. Will use again.”

– J. Watson

“The Rug Beater is a very reputable floor cleaning company. We have had our carpets cleaned several times by them. We were never disappointed. The staff is very friendly & conscientious workers. They go the extra mile to make sure they do not damage woodwork while using their equipment. Another service they do is clean area rugs. I also had several area rugs cleaned which look like new I got them back. I never hesitate in giving their name as a referral when someone asks about getting their flooring cleaned. Keep up the good work.”

– S. Steffy

“I had an excellent experience with rug beaters. Lenny was my technician and I was so pleased with his professionalism and attention to detail. He cleaned both my furniture and my carpets throughout the house. Everything looked beautiful and smelled fresh when he was done. I will definitely call rug beaters again and request Lenny the next time I have a cleaning job.”

– C. Alvarez

“Have been a customer of Rug Beaters for almost as long as they’ve been in business. Have always been pleased with my carpets after cleaning. Very polite employees, always on time and you can tell they enjoy what they do. Visitors are shocked when they told our ecru-colored carpets are 15 years old! Recently had linoleum floors cleaned… they look like new! Wouldn’t call anyone else for my floors or carpeting! Rug Beaters know dirt!!”

– B. Martin