Catering for Those Who Expect the Best in Carpet Cleaning, Rug Cleaning, Upholstery Cleaning, Steam Cleaning, and Stain Removal and serving Lancaster and the Surrounding Areas
Lori founded The Rug Beater in 1988 and currently oversees the day to day operations of the company. She enjoys building relationships with clients and helping clients homes look brand new again. Prior to starting the company, Lori worked for Donnelley Printing as a Proofreading Manager, where she obtained her administrative skills. Lori is IICRC Certified in carpet and upholstery cleaning.
Lori is happily married to her husband Phil and has 2 grown children and 7 grandchildren who she describes as the loves of her life. She has worked on several non-profit boards and continually works to keep the company community-oriented. In her spare time, Lori enjoys line dancing and motorcycle riding with her husband.
Phil has worked for the Rug Beater since 1990, helping his wife Lori build the business and serving as a cleaning technician. In the beginning Phil worked a full-time job during the day as Production Manager at a local pre-cast concrete company and worked as a cleaning technician for the Rug Beater in the evenings and on weekends. These days Phil serves primarily as an extra technician and consultant, as well as instructing educational training programs. He also contributes to the company through educational training programs and serves as an ongoing consultant.
Phil is an IICRC Certified Master Textile Cleaner with over 20 years of experience and certifications in odor control, water damage, hard floor care, carpet reinstallation, mold remediation and applied structural drying.
He has been happily married to his wife Lori for 35 years and is father to their 2 children - Matt, who does some consulting for The Rug Beater, and Michelle, who lives in the Czech Republic with her husband and 4 children.
Stacey has worked for the Rug Beater for 9 years. As the office administrator, she is responsible for many of the daily office duties. Stacey enjoys interacting with clients and doing her best to make the Rug Beater experience a positive and enjoyable one. Prior to working at the Rug Beater, Stacey worked in accounting and marketing for 10 years.
Stacey has been happily married to her husband Leroy for 25 years and feels blessed to have 4 amazing kids ranging in age from 12-21. In her spare time, Stacey enjoys spending time with her family and cheering on her kids from the sidelines at their sporting events. She is an active member at Bethany Grace Fellowship.
Matt has been working for the Rug Beater for 12 years as a lead technician and currently manages the daily business operations for both residential and commercial cleaning. His favorite part of the job is successfully restoring a floor that a client thought would need to be replaced.
Matt has a degree from Grace college and is an IICRC Master Cleaner. He is also certified in area rug cleaning, water damage restoration, and fire and smoke restoration.
Matt is married with two sons. He and his family attend Community Fellowship Church. Matt enjoys baseball and football and spending time with his family.
Chip has worked for the Rug Beater over 6 years as a cleaning technician. He enjoys seeing the end result of every job - a happy customer. He likes coming into a client's home and going above and beyond the client's expectations. Chip is CleanTrust Certified in carpet cleaning, upholstery, carpet repair and installation.
Chip's hobbies include Mountain/Road biking, spending time outside and playing with his dog, Abbey.
Sam joined the Rug Beater in 2013 as a cleaning technician after working as a supervisor in Willow Valley's floor care department for 7 years. He spends his days working on residential and commercial cleaning jobs. He enjoys the satisfaction he receives from making customers happy and helping them improve their homes. Sam is certified in carpet, upholstery and odor control through IICRC.
Sam lives in Lancaster with his wilfe Dena, son Luke, and their two dogs Merle & Giselle. Merle is a basset hound and Giselle is a Yorkie pug. He enjoys spending time with family and bike riding on rail trails. He is also an avid sports fan. He and his wife enjoy volunteering every year at the Lancaster Senior games. His favorite book is the Great Gatsby.
Lenny has been with us close to a year, but comes with thirteen years of experience in floor care. He is a great asset to the team. He is certified by the IICRC in most aspects of cleaning and is very close to becoming an IICRC Master Cleaner.
Lenny lives in Brownstown with his wife and three children. He attends Victory Church. Lenny’s greatest joy on the job is being able to build relationships, and connecting with people.
Amy joined the Rug Beater in September of 2013 as an office assistant. She spends her days answering phones, speaking with customers, scheduling appointments and carrying out day to day office duties. She likes talking with customers and feeling confident in assuring them they will be happy with the results of their floors.
Amy is married to her husband Geoff and has 3 great kids.